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OUR WARRANTY POLICY

When you buy a bicycle from Sugar's Bike Shop you can rest assured that your have purchased a quality product with a superior warranty. With any new bicycle purchase you will receive our unequaled warranty which includes the following:

1.We provide a FREE TUNE-UP on all bicycles purchased in our store within a reasonable time following the purchase date. Generally, this is 30-45 days; however in no instance will free tune-ups be provided after 65 days from the date of the purchase.

(Exception: Free tune-ups will be honored on bicycles purchased during the months of November through March after the 65 day period, but in no instance will the free tune up be honored after May 30^th.)

2. Our store will provide you with FREE ADJUSTMENTS to the bicycle you bought from us. We will adjust your brakes, gears, seat and handlebars, air your tires, and lube your chain for the first year after the purchase date, for FREE.

3. When you have a FLAT, you pay for the new tube, and we will install it for FREE for the first year.

4. When your wheels ARE OUT OF TRUE, we will true them for FREE, for the first year. This applies unless they are damaged and unable to be trued, in which case we will sell you a new wheel or rim.

5. All our bicycles are backed by excellent WARRANTIES FROM THE MANUFACTURER. We will honor all of these warranties here in our store. You will not need to go anywhere else for warranty service.

6. Even in cases where the manufacture’s warranties allow us to charge you labor on a warranty repair, we will not. We will perform any needed warranty repair with NO LABOR CHARGE for as long as you own your bike.

7. When repairs are needed DUE TO NEGLECT, wear and tear, or abuse, we will charge you for parts and labor.

Directions to our Location

-take 490 West to 531
-get off at Spencerport Exit (Union St.)

Map to our Location

Location Hours

Please call for hours.

Company Officers

Owner:

Damian Sugar

Contact Information

Phone:	(585) 352-8300
Fax:	(585) 349-2424

Monday -Friday	10 AM - 7 PM
Saturday	10 AM - 5 PM
Sunday	12 PM - 4 PM